Return & Refund Policy

At StyleNestOutfit, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help with easy and hassle-free returns and refunds.

Returns

Eligibility:

  • Items must be returned within 30 days of the delivery date.
  • Items must be unworn, unwashed, and in their original condition with all tags attached.
  • Sale items are final sale and cannot be returned or exchanged.

How to Return:

  1. Contact Us: Email us at [email protected] with your order number and reason for return.
  2. Receive Return Authorization: Our team will provide you with a return authorization and instructions on how to send your item back to us.
  3. Ship Your Return: Package the item securely and ship it to the address provided in the return instructions. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

  • Approved Refunds: If your return is approved, we will process a refund to your original method of payment. Please allow 5-10 business days for the refund to appear on your statement.
  • Rejected Refunds: If your return is not approved, we will contact you with an explanation and the item will be sent back to you.

Exchanges

If you need to exchange an item for a different size or color:

  1. Contact Us: Email [email protected] with your order number and the details of the item you wish to exchange.
  2. Receive Exchange Authorization: Our team will provide you with exchange instructions.
  3. Ship Your Exchange: Send the item back to us following the provided instructions. Once we receive and inspect the item, we will send out the replacement item.

Non-Returnable Items

Certain items are non-returnable for hygiene reasons, including:

  • Earrings
  • Undergarments
  • Swimwear

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order with your order number and photos of the item. We will arrange for a replacement or refund as quickly as possible.

Return Shipping Costs

  • Customers are responsible for return shipping costs, except in cases where the item received was damaged or incorrect.
  • Shipping costs are non-refundable.

Contact Us

For any questions or assistance with your return or refund, please contact our customer support team:

Email: [email protected]
Support Hours: Monday – Friday: 09:00 – 17:00 PST

Thank you for shopping with StyleNestOutfit. We appreciate your business and are here to ensure you have a positive shopping experience.